BUY-IN Order Info

~ BUY-IN's

These items are not in stock, and are ordered on demand.

If we do not meet the MOQ with our supplier for a BUY-IN, you will be refunded the total amount of your order.


These items are not currently in stock, but are on order with our supplier , and will arrive at the time estimated on each product listing.

~You will be charged $28 for shipping on your PRE-ORDER/BUY-IN order.  Once your items arrive and are packed and ready, we will get an accurate shipping cost. 
If your postage is LESS than $28 you will be refunded the difference.
If your postage is MORE than $28 an invoice for the difference will be emailed to the email address you have entered into the system when you placed your order. 
Shipping cost is calculated on the size and weight of your order and rates are set by Australia Post. Once we have received payment for postage, orders will be shipped within 3 business days.
Failure to make payment of postage invoice within 24hrs will result in your entire order being cancelled and all monies paid for your PRE-ORDER/BUY-IN items forfeited.  If, at our discretion, we reinstate your order after it has been cancelled due to non payment, we will be unable to honour the BUY-IN price, or discounted PRE-ORDER price paid on your original order, and you will be charged the regular price of the product/s, therefore owing the difference between the BUY-IN price and the regular price.


Refunds WILL NOT be given due to delays in shipping.


~Unfortunately at this stage, we cannot combine BUY-IN orders with 'in stock' orders. 

~Due to inventory management, once your order has been placed, changes cannot be made to your order. 



If you wish to cancel an order for in stock items, please contact us via email ASAP.

If your order has been packed and or shipped, we will be unable to cancel the order.


Cancellations of 'in stock' orders will incur a 30% cancellation fee.

Unfortunately we do not allow refunds/exchanges or cancellation of pre-order/BUY-IN'S


NOTE:  Estimate time of arrival of PRE/ORDER & BUY-IN ORDERS is a guide only.  All efforts are made to get items shipped from our supplier as soon as possible, however on occasion there may be delays due to unforeseen circumstances that are beyond our control.  If you wish to cancel your order due to these delays the above cancellation terms will apply.